Last updated: July 2, 2026
This Privacy Policy describes how Offermation Inc. ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from gardenmaestros.com (the "Site").
1. What Information Do We Collect?
When you purchase something from our store, we collect the personal information you give us, such as your name, shipping and billing address, email address, phone number, and payment information.
When you browse our store, we also automatically receive your computer's internet protocol (IP) address, along with information about your browser and operating system, to help us understand how visitors use our Site.
With your permission, we may send you emails about our store, new products, and other updates.
2. How Do We Use Your Information?
We use the information we collect to process and fulfill your orders; communicate with you about your order or account; provide customer support, including handling refund requests under our 90-day money-back guarantee; screen orders for potential risk or fraud; and, where you have agreed, send you marketing communications.
3. Consent
By providing us with personal information to complete a transaction, you consent to our collecting it and using it for that specific reason. If we ask for your information for a secondary reason, such as marketing, we will either ask for your consent directly or give you the opportunity to decline. You may withdraw your consent at any time by contacting us at support@gardenmaestros.com.
4. Disclosure and Sharing
We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions. We also share information with trusted third parties who help us operate our business, such as payment processors, shipping and fulfillment providers, and analytics and email service providers. These parties have access to your information only to perform tasks on our behalf and are obligated not to use it for any other purpose.
Third-party affiliates and marketing partners that promote our products operate their own websites and maintain their own privacy practices. This Privacy Policy applies only to information collected directly through gardenmaestros.com; we are not responsible for the privacy practices of third-party sites or advertisements.
5. Payment and Security
All payment transactions are processed through secure, PCI-DSS-compliant payment gateways. We do not store your full card details on our servers. To protect your personal information, we follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
6. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember the contents of your cart, save your preferences, and compile aggregate data about site traffic. You can set your browser to refuse cookies, though some parts of the Site may not function properly as a result.
7. Data Retention
When you place an order, we maintain your order information for our records unless and until you ask us to delete it, subject to any legal or accounting obligations that require us to retain it.
8. Your Rights
Depending on where you live, you may have the right to access the personal information we hold about you, request that it be corrected or deleted, or object to certain processing. Residents of the European Economic Area or California may have additional rights under the GDPR or CCPA, respectively. To exercise any of these rights, contact us at support@gardenmaestros.com.
9. Children's Privacy
Our Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes take effect immediately upon posting to the Site.
11. Contact Us
If you would like to access, correct, or delete your personal information, or have questions about this Privacy Policy, contact us at support@gardenmaestros.com, or by mail at Offermation Inc., 1784-2967 Dundas Street, West Toronto, Ontario M6P 1Z2, Canada.